SERVICE AND REPAIRS
For any request
1 – Fill the following form : Service Form
2 – Once you got a reply from us and a agreement, send us back the iteml within 15 days. Please make sure contains : A wording of the issue you face, your order number to this address :
ELEGANT WEAPONS – SAV
9 Avenue MAHIEU
94100 St Maur des Fossés
3 – Treatment time is about 4 weeks after réception of your parcel. But can be longer depending on availability of spare parts.
4 – The item, once fixed or replaced will be sent back to the original shipping address by default.*
* If your product was gifted ou is second hand, please create an account on the shop and fill your shipping address prior to first step.
Frequently Asked Questions
Do you have physical store
We do not have a physical store/shop.
Some times we are present on events like starwars fairs or FFE tournament.
We do not recieve customers at our company address.